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服务人员英语礼貌用语30句

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聂文娟 发表于 2009-10-2 15:53:22 | 显示全部楼层 |阅读模式

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发布: 2007-7-31 10:30 | 作者: sryy | 来源: 上饶英语教学网 英语社区 英语教研 上饶教育在线
1.早晨好。中午好。晚上好。
Good morning/afternoon/evening.
   2.欢迎您光临我们饭店。   
Welcome to our Hotel.
    3.旅游愉快吗?      
Did you have a nice trip?
   4.我是接待员/服务员。
   I am receptionist.  (waiter/waitress).
   5.需要我帮忙吗?
   What can l do for yon?
   6.请稍等一会儿。
   Just a moment, please.
   7.很高兴为您服务。
   I am always at your service
   8希望您在这里住得愉快。
   I hope you will enjoy your stay with us here.
   9.对不起,给您添麻烦。
   I am very sorry to have caused you so much trouble.
   10.如果您需要什么帮助,请及时告诉我。
   Just let me know if there is anything. I  can do for you .
   11.这边请。   
This way,please.
   12. 请走这边。
Would you care to step this way,please?
   13.不客气。
   You are welcome/“Not at all/It“s my pleasure.
   14.为宾客服务是我们的荣幸。
   It“s our pleasure to serve our guests
   15.您先请。请跟我来。
    After you.Follow me ,please.
   16.对不起,我马上就过来。
   Excuse me,I will be with you in a minute..
   17.能告诉我您的姓名吗?
May l have your name?
   18.对不起,止您久等了;
   Sorry to have kept your waiting.
   19.您能填一下这张表吗?
   Would you please fill in this form?
   20.您如何付账,是现金还是信用卡?
   How are you going to pay,in cash or by credit card?
   21.对不起,我能进来吗?
   Excuse me,may l come in?
   22. 一直往前走。向左转 、向右转。
   Go straight ahead.Turn left,turn right.
   23.您可以坐这部电梯到客房;
   You may go to your room by this elevator..
   24.我马上为您查一下。
   Let me have a cheek for you.
   25.请坐。
   Take a seat.please.
   26.我来为您指路。
   I“ll show you the way·
   27.祝您旅途愉快。
   Have a good trip
   28.祝您生意兴隆。
   I wish you a good business.
   29.欢迎您下次再来。
You are welcome to stay withus next time.
30.希望再次为您服务。
I am looking forward to serving you once again.

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